Wstecz

EMEA Service & Outsourcing

Workplace address:
Nieszawska 15, Poznań
Position category:
Business Processes
Position level:
Senior specialist
Workload:
full-time
Work hours:
9:00-17:00
Remote possible:
YES
Employment type:
employment contract
Shift work:
NO
Team size:
1-5
Team management:
NO

Key responsibilities

  • Make sure the interface between SKF business and the service providers (in-house and outsourced) works smoothly and simpler within EMEA
  • Liaise with SKF Finance Operations and Finance Development to ensure efficient cooperation, scope alignment, and continuous improvement
  • Responsible for Regional Finance operations performance management reporting, covering full-service delivery
  • Manage customer relationships and expectations across services (BPO + inhouse), developing and maintain service catalogue and service level agreements
  • Review and maintain the global services management framework
  • Identify exceptions to the quality of service delivered and facilitate work to identify root causes and resolutions
  • Successfully introduce new services to BPO or inhouse, develops business cases for new services

We expect from you

  • University degree in Accounting or Finance equivalent
  • 10+ years of professional experience within finance including experience of working within the area of service management and or outsourcing experience
  • Broad understanding and knowledge of Shared Services customer, product and service portfolio
  • Strong interest and understanding of current and future SKF Finance Processes, Concepts and Systems
  • High-level of communication, negotiation, networking and teaming skills
Education
Financial Audit
Finance and Accounting
Accounting and Controlling
Foreign Languages
English, C1
Experience
0
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3
4
5
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8
9+

Your set up

  • Local and global job opportunities